At BestPriceStore.eu, we are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy explains how we collect, use, share, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable EU laws. By using our website, you agree to the terms outlined below.
Last updated: July 22, 2025
1. Information We Collect
We collect information to provide you with a seamless shopping experience and improve our services. The types of information we collect include:
- Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details provided during checkout or account creation.
- Browsing Data: IP address, browser type, device information, and website usage data collected via cookies and analytics tools.
- Order Information: Details about your purchases, including products ordered, order history, and return requests.
- Communication Data: Information you provide when contacting us via email (info@bestpricestore.eu), phone (+447397667557), or live chat.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and returns.
- Communicate with you about your account, orders, or customer service inquiries.
- Personalize your shopping experience with tailored recommendations and promotions.
- Improve our website and services through analytics and user feedback.
- Comply with legal obligations, such as tax reporting and fraud prevention.
- Send marketing emails or newsletters (with your consent, which you can withdraw at any time).
3. Legal Basis for Processing
Under GDPR, we process your personal data based on:
- Contractual Necessity: To fulfill your orders and provide services.
- Consent: For marketing communications or non-essential cookies.
- Legal Obligation: To comply with EU laws, such as consumer protection or tax regulations.
- Legitimate Interests: To improve our website, prevent fraud, and enhance customer experience.
4. How We Share Your Information
We only share your information when necessary, including:
- Service Providers: Trusted third parties (e.g., payment processors, shipping companies) who assist with order fulfillment and website operations.
- Legal Compliance: When required by law or to protect our rights, we may share data with authorities or legal advisors.
- Business Transfers: In the event of a merger or acquisition, your data may be transferred to a new entity.
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and deliver personalized ads. You can manage your cookie preferences through our website’s cookie settings or your browser. Essential cookies are required for website functionality, while non-essential cookies (e.g., for analytics or marketing) require your consent.
6. Data Security
We implement robust security measures, including encryption and secure payment gateways, to protect your data. However, no online system is completely secure, and we encourage you to use strong passwords and secure devices when shopping online.
7. Your Rights Under GDPR
As an EU resident, you have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Rectification: Correct inaccurate or incomplete information.
- Erasure: Request deletion of your data, subject to legal obligations.
- Restriction: Limit how we process your data in certain circumstances.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing for marketing or legitimate interests.
- Withdraw Consent: Opt out of marketing communications or non-essential cookies at any time.
To exercise these rights, contact us at info@bestpricestore.eu or +447397667557.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
- Order data is kept for 7 years to comply with tax and accounting laws.
- Account information is retained until you request deletion or your account becomes inactive.
- Browsing data is typically deleted within 12 months unless needed
9. International Data Transfers
As an EU-based company, most of our data processing occurs within the EU. If we transfer data to service providers outside the EU, we ensure they comply with GDPR standards through appropriate safeguards, such as Standard Contractual Clauses.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.
12. Complaints
If you believe your data has been mishandled, you can lodge a complaint with a supervisory authority in your country, such as the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a website notice.
Shop with confidence at BestPriceStore.eu, knowing your privacy is our priority!
